#267 - The Referable Client Experience with Stacey Brown Randall

The Referable Client Experience with Stacey Brown Randall
Hosts Brad Wright and Kevin Williams are joined by Author and Business owner Stacey Brown
Randall.
Stacey teaches small business owners, solopreneurs and sales professionals how to generate
referrals without asking, without manipulation or feeling inauthentic. She’s the author of
Generating Business Referrals Without Asking, and now a second book, The Referable Client
Experience, hosts the Roadmap To Referrals podcast– and has been featured on Fox Business,
Forbes and in Investor’s Business Daily. Her online programs, Your Next Five Referrals, and
Building a Referrable Business, among others, have turned beginners into Referral Ninja
Masters… and we’re going to find out how…

They discuss:
 Beginning with failure and the “a-ha” moment
 Why consistent referrals are not happening despite doing excellent work
 The science-based approach to referrals
 Why wording matters

Stacey Brown Randall:
Website: https://staceybrownrandall.com/
LinkedIn: https://www.linkedin.com/in/staceybrandall/
Buy the book: https://www.amazon.com/Referable-Client-Experience-Generate-
Referrals/dp/1774585936